配送ポリシー

Christopher Paul Toth Shipping Information

    • Orders are processed Monday – Friday (excluding public holidays) from 10am – 5pm AEST (Sydney Time). Australia Post Express Orders will be shipped as priority. Please allow up to 1-3 working days for standard order processing in addition to the estimated delivery times.
    • We may need to contact you once your order has been processed before it can be shipped. To ensure there are no delays with shipment, please respond to any phone or email requests promptly.
    • You will be sent confirmation of shipping + be able to track your delivery.
    • If you have any problems with your order, please contact us Monday – Friday (during business hours) .
    • You can also email info@christopherpaultoth.com and our team will endeavour to respond to your request within 1-3 business days (excluding public holidays).
    • Delivery times are dependant on third party suppliers. Factors outside of www.christopherpaultoth.com's control may cause delays on expected delivery dates. Please keep in mind that the shipping time frames are estimates only.
    • Occasionally during periods of high order volume, such as a promotion or holiday, shipment processing can exceed our general processing timeframe.

Pre-orders

The product will say 'pre order' in the description + also the expected arrival date. We update these regularly so you'll know when to expect it.

You will receive an order confirmation at the time of purchase then a shipping notification when it dispatches. Due to the high numbers of orders we ship when we do pre orders it may take a few days for the order to be dispatched and collected.

If you order ONLY pre order items - Your items will be sent when the stock arrives.

If you order pre order + in stock items - In order to save you additional shipping costs we will wait until everything is in stock, then send it all at once.

If you would like your in stock items sooner please put them through as a separate order

All orders containing both pre-order and in-stock items will be sent once all items are in stock. 

Safe Drop

By utilising Australia Post MyPost Safe Drop Service you agree that:

You are aware of the risk of utilising the Service and agree that other delivery options were available to you at the time of order.

Australia Post will not obtain or require your signature on delivery of your parcel, and that it may leave parcels at your delivery address, either in the delivery location requested by you or some other safe location selected at Australia Post’s sole discretion, without obtaining a signature from any person; and, if your parcel is delivered in the manner described in paragraph above, the parcel will be deemed to have been delivered at the time the parcel is scanned as delivered and left at the delivery address.

To the maximum extent permitted by law, we shall not be liable to you or to any other person for any loss or damage that may be suffered, as a result of any act or omission, whether negligent or otherwise, by or on behalf of Australia Post in relation to the loss or damage to any parcel, including, but not limited to:
          A. where it is left at the delivery address in any location as requested pursuant to this Service;
          B. where it is left at a delivery address in a manner that is inconsistent with the delivery instructions specified in the request for the Service; or
          C. where it is not left at the delivery address, and requires collection from a Post Office; except to the extent that such loss or damage as a direct result of our fraud or wilful misconduct.

Shipping Information

  • Please note all prices displayed on this website are in “AUD’ unless stated otherwise.
  • Standard Shipping within Australia (NSW, VIC, ACT, QLD, SA, TAS) - $9.90 for orders $149 and under, FREE for orders over $150.
  • Express Delivery within Australia (NSW, VIC, ACT, QLD, SA, TAS) - $25 for all orders.
  • Standard Shipping to NT/WA - $20 for orders $199 and under, $10 for orders over $200
  • Express Shipping to NT/WA - $50 for all orders
  • Shipping to New Zealand costs $25.00.

 Expected Delivery Times

LOCATION

INSIDE EXPRESS ZONE

OUTSIDE EXPRESS ZONE

Australia Express Post

  1 to 2 Working Days

  2 to 8 Working Days

Australia Standard Post   

  4 to 6 Working Days

  6 to 14 Working Days

 

New Zealand

  5 to 10 Working Days*

  7 to 14 Working Days*

International Orders

  1 to 3 weeks

  1 to 5 weeks

 

Limited release items excluded from free shipping promo.

International Orders (Outside Australia)

  • Please note – International orders may be subject to customs inspections and import taxes specific to your country.
  • Delivery times are dependant on third party suppliers. Factors outside of www.christopherpaultoth.com Store’s control may cause delays on expected delivery dates.
  • For up to date delivery times please refer to Auspost estimates. https://auspost.com.au/service-updates/international-delivery-times#international

Fraud Protection

Once an order is processed, we reserve the right to request further information to appropriately confirm the status and authenticity of orders placed. Any orders that are detected as fraudulent will be cancelled immediately.

Wrong Order Details

We're really quick at picking, packing, and processing your order to make sure you receive it ASAP. This means you are often unable to cancel or amend an order once you have placed it. Please contact us ASAP and we’ll see if we can intercept it!

If you have entered the wrong shipping information and if the package is still with us, we can update the address. However, we are always working on orders as quickly as we can, so if the order has been dispatched, you will have to organise redelivery, depending on the status on the order, through your Auspost tracking. Please note that redirection can increase the delivery time with up to 5 days.

For orders placed with incorrect address, Returned to Sender by Auspost, customers will be invoiced for $20 to resend to correct address.

www.christopherpaultoth.com offers a flat rate of $9.90 across Australia for standard A4 Prints

This excludes the below

  • Bulky Goods ( Canvas Artworks, Rolled Artwork/ Prints larger than A4, Painted Panels Etc. ) Australia Wide.

Bulky items will be charged based on location which will take into consideration height and weight ETC. 

For orders placed before 12.00pm we will endeavour to dispatch orders within 2 business days if payment has been received. Christopher Paul Toth will not be held responsible for delays in delivery where events occur beyond our control. We wish to advise that Christopher Paul Toth is not responsible for any loss suffered due to damage, delay or non delivery by the courier company as Christopher Paul Toth's responsibility ends when the goods are loaded onto the carrier.

Customers, if they so desire, can arrange their own transport. 

We do not deliver to PO Boxes.

Orders for Bulky Items (over 105cm) to PO Box addresses is not accepted due to Postal regulations. 

If I place an order today, will I receive it tomorrow?

If we have all items on your order in stock and you have paid for your order, then you will generally receive your order in 2 - 3 days (5 – 8 days for Western Australia & most regional areas). Our courier service usually offers next day service for Sydney Metro, Melbourne Metro, Canberra Metro and some regional NSW areas. 

 

Bulky items through Various Courier Services:

In the event that no one is available to accept the delivery, the courier will leave a card in your letterbox with details to arrange a redelivery at your cost.

 

Sales Taxes
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Damaged & Incorrect Merchandise
We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.